Plan ahead - our custom necklaces make a wonderful, personal gift! The deadline for custom necklaces orders guaranteed to ship in time for the holidays is November 21st.

FAQ

Shipping
Non-custom orders typically ship on Thursdays, via the shipping method selected. For custom orders, ship dates are noted on the individual product pages. International ship times vary depending on customs procedures. INTERNATIONAL CUSTOMERS PLEASE NOTE: packages may be subject to import tax upon arrival, for which Brevity is not responsible. While UPS packages are more easily tracked than USPS, UPS import taxes tend to be significantly higher than USPS, so please select your shipping accordingly. We are unfortunately unable to provide an estimate of the import tax. Please contact us at store@brevityjewelry.com or 917-209-8876 with any questions about your order.

Returns
Refunds will be issued for any non-custom item that is returned within 14 days of receipt, if in its original packaging and condition. Any damaged, opened or used items cannot be returned. Shipping costs are non-refundable unless the return is a result of our error. Once we have received the returned items, we will promptly issue a refund to the credit card or PayPal account used for purchase.

Cancellations for custom items
Orders cancelled prior to the receipt of the proof will be refunded 75% of the order total. Orders cancelled after the proof has been submitted but prior to manufacturing will be refunded 50% of the order total. We are unable to refund orders that have been submitted for manufacturing.

Payment methods
We currently accept Visa, MasterCard, American Express and Discover Card, as well as payment via Paypal.

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